Shipping policy

Effective Date: 27 September 2026
Last Updated: 27 September 2026

This Shipping & Delivery Policy explains how Blyth handles the processing, dispatch and delivery of orders placed through blythsneakers.com.

By placing an order with Blyth, you acknowledge and agree to this policy.

1. About Blyth

Brand: Blyth
Proposed Legal Entity: Blyth Sneakers Private Limited
Registration Status: The proposed company is currently undergoing the applicable company incorporation/registration process.

Website: blythsneakers.com
Email: support@blythsneakers.com

Until incorporation is completed, references to “Blyth Sneakers Private Limited” refer to the proposed legal entity name and do not constitute confirmation that incorporation has already been completed.

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2. Order Processing

After you successfully place an order, Blyth will process the order for dispatch.

Order processing may include:

* Payment verification
* Order confirmation
* Product availability verification
* Quality checks
* Packaging
* Shipping-label generation
* Handover to the logistics partner

Orders are generally processed as soon as reasonably practicable after successful payment confirmation.

Processing time may vary depending on product availability, order volume, manufacturing status and other operational circumstances.

If there is an unexpected delay in processing your order, Blyth may contact you using the contact information provided during checkout.

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3. Dispatch

Once your order has been packed and handed over to the applicable logistics partner, it will be considered dispatched.

You may receive a dispatch confirmation and tracking information where tracking is available.

The estimated delivery timeline shown during checkout or communicated by Blyth is an estimate and not an absolute guarantee unless expressly stated otherwise.

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4. Delivery Locations

Blyth may offer delivery to locations within India.

Availability of delivery may depend on:

* Product availability
* Logistics coverage
* Delivery address
* Serviceability of the location
* Applicable restrictions

Certain remote or otherwise non-serviceable locations may not be eligible for delivery.

If your location cannot be serviced after an order has been placed, Blyth may contact you regarding available alternatives or cancellation and refund options.

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5. Estimated Delivery Time

Estimated delivery times may vary depending on:

* Destination
* Logistics partner
* Product availability
* Order processing time
* Manufacturing or pre-order status
* Public holidays
* Weather conditions
* Transportation conditions
* Events outside Blyth’s reasonable control

Any delivery estimate displayed on the website is provided for guidance.

A delay beyond an estimated delivery date does not automatically constitute a failure to deliver.

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6. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before the order is completed.

Blyth may offer:

* Free shipping on selected products or orders
* Promotional shipping offers
* Location-based shipping charges
* Other shipping arrangements

Shipping charges may change from time to time.

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7. Tracking

Where tracking is available, Blyth or its logistics partner may provide tracking information through email, website notifications or other available communication channels.

Tracking information is provided by the applicable logistics provider and may not update immediately after dispatch.

If tracking information has not updated for a reasonable period, you may contact:

support@blythsneakers.com

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8. Delivery Address

Customers are responsible for providing accurate and complete delivery information.

Before completing an order, carefully verify:

* Full name
* House/building number
* Street/locality
* City
* State
* PIN code
* Mobile number

Blyth may not be responsible for delivery failures caused by incorrect or incomplete information supplied by the customer.

If you identify an incorrect delivery address after placing an order, contact us as soon as possible at:

support@blythsneakers.com

We will try to assist, but address changes may not be possible after an order has been dispatched.

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9. Failed Delivery Attempts

A logistics partner may make multiple delivery attempts depending on its operational policies.

Delivery may fail because of:

* Customer unavailability
* Incorrect address
* Incorrect contact details
* Refusal to accept the package
* Inability to access the delivery location
* Non-serviceability
* Other circumstances beyond reasonable control

If an order is returned to Blyth because delivery could not be completed, additional shipping charges may apply if the customer requests another delivery attempt, subject to applicable law and operational feasibility.

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10. Damaged Package

Customers should inspect the external condition of the package when it is delivered.

If the package appears seriously damaged, opened or tampered with, where reasonably possible:

1. Document the condition of the package.
2. Take photographs or video evidence.
3. Notify the delivery personnel where applicable.
4. Contact Blyth as soon as possible at support@blythsneakers.com.

Damage claims may require photographs, videos, packaging information and order details for investigation.

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11. Wrong, Missing or Damaged Product

If you receive:

* The wrong product
* The wrong size
* A missing item
* A damaged product
* A manufacturing defect

contact:

support@blythsneakers.com

as soon as reasonably possible after delivery.

Please include:

* Order number
* Customer name
* Description of the issue
* Relevant photographs/videos
* Photographs of the packaging where applicable

Blyth may investigate the issue and provide an appropriate resolution in accordance with its Return & Refund Policy and applicable law.

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12. Pre-Orders

Some Blyth products may be available through pre-order.

Pre-order products may have different processing and delivery timelines from products that are already in stock.

Where applicable, the product page will identify that the product is a pre-order and may provide an estimated production, dispatch or delivery timeline.

Pre-order timelines are estimates and may change due to:

* Manufacturing
* Material availability
* Quality-control requirements
* Production schedules
* Logistics
* Unexpected operational circumstances

Customers should review the applicable Pre-Order Terms & Conditions before placing a pre-order.

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13. Multiple Products in One Order

If an order contains multiple products with different availability or dispatch timelines, Blyth may:

* Ship the products together; or
* Ship them separately.

Where separate shipments are used, customers may receive more than one tracking reference.

Any applicable additional shipping charges will be communicated where required.

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14. Delays Outside Blyth’s Control

Delivery may be delayed due to circumstances outside Blyth’s reasonable control, including:

* Severe weather
* Natural disasters
* Transportation disruptions
* Government restrictions
* Public emergencies
* Strikes
* Logistics network disruptions
* Technical failures
* Manufacturing delays
* Supplier disruptions
* Other unforeseen circumstances

Blyth will make reasonable efforts to minimise the impact of such delays.

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15. Delivery Confirmation

Delivery may be confirmed through:

* Logistics-provider tracking systems
* Delivery confirmation
* OTP verification
* Signature
* Electronic delivery records
* Other applicable delivery methods

Once delivery is confirmed by the logistics provider, any subsequent issue should be reported to Blyth as soon as possible.

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16. International Shipping

Unless specifically stated on the website, Blyth currently does not guarantee international shipping.

If international shipping becomes available, separate terms relating to:

* Customs
* Import duties
* Taxes
* Delivery timelines
* International returns
* Restricted destinations

may apply.

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17. Shipping and Refunds

Shipping charges and refunds relating to cancelled, returned or undelivered orders will be handled according to Blyth’s applicable Return & Refund Policy and Cancellation Policy, subject to applicable law.

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18. Contact

For shipping and delivery questions, contact:

Blyth Sneakers
Proposed Legal Entity: Blyth Sneakers Private Limited
Website: blythsneakers.com
Email: support@blythsneakers.com

At present, email is the primary contact channel provided by Blyth.

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